Payment Information

When ordering via our website, payment can be made via any of the payment systems shown.

We,, accept both credit and debit cards from Visa and MasterCard.

Security policy
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.
Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.

Privacy Policy

In order to operate the online payment service and to reduce the risk of fraud, we,, the data controller, must ask you to provide us information regarding your name and address and your credit or debit card. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in order to collect payment.

We,, take the privacy of your personal information very seriously.

We,, will NOT retain any of your credit or debit card information.

We,, will retain your name and address on our database for internal use ONLY, however, we will NOT sell or rent your personally identifiable information to third parties.

Cancellation Policy

If you wish to cancel a job, please contact us immediately. Please note due to all our orders being customised jobs and cannot be resold, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been plated, a fee of £50 per plate will apply. If you believe you have been invoiced in error, please contact us within 7 days of receipt of invoice.

Proof Approval and Return Policy

All jobs MUST be 'proof approved' before printing, with the exception of business cards. By placing a business card order, you take responsibility that uploaded artwork has been approved by you.

We,, do NOT offer returns as all jobs are printed to customer specifications, have been 'proof approved', and cannot be resold.

We,, do NOT offer exchanges or refunds.

We,, do NOT accept responsibility for incorrect business cards. If your job is damaged, please contact us within 7 days of receipt. The job MUST be returned to receive a credit.

We,, do NOT accept responsibility for any courier issues, once the job has left our premises. We will not accept LIABILITY for any consequential lose due to late delivery. Short shipments will receive a prorated credit and will not be reprinted.